The Confidential Channel is an exclusive communication channel used as an instrument to identify and investigate irregularities, misconduct, and any non-compliance with AMAGGI’s Code of Ethics and Conduct, internal policies, standards and procedures, as well as applicable legislations.
The service is provided by an outsourced company, specialized and prepared to receive reports of potential violations, 24 hours a day, 7 days a week, via telephone or Internet.
Through this channel, it is possible to report complaints that are in disagreement with the Code of Ethics and Conduct or with the company’s policies and guidelines, such as fraud, corruption, accounting irregularities, theft, damage to property, sexual harassment, and bullying.
All reports are received in confidence, and may be reported anonymously, if the complainant so chooses.
Violence against women and gender
In cases of sexual harassment, discrimination or any act of violence against women, AMAGGI provides an exclusive channel for complaints via the website www.canalmulheramaggi.com.br or by telephone 0800 647-0004, dialing option 4 (four).
The service is provided exclusively by women during business hours (Monday to Friday from 8:00 am to 6:00 pm – Brasília time). Outside business hours, the service will be carried out by attendants on duty; in the case of assistance by a male person, the complainant has the preference to ask the attendant to transfer the call a female person for assistance.
These reports are received and investigated as a critical priority by AMAGGI’s Corporate Security area, which has a maximum of 10 (ten) business days to complete the investigation.
Choose a Reporting Channel
Argentina: 0800 222 1019
Brasil: 0800 647 0004
Holanda: 0800 022 1787
Noruega: 800 24 863
Paraguai: 009 800 542 0160
Suíça: 0800 898 679
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